"Your impact as a coach: YOU are the decisive element in the gym, on the field, or in the yard. It is your personal approach that creates the climate. It is your daily mood that makes the weather. As a coach, you possess tremendous power to make an athlete’s life miserable or joyous. You c...an be the tool of fortune or an instrument of inspiration. You can humiliate or humor, hurt or heal. In all situations, it is your response that decides whether a crisis will be escalated or de-escalated and an athlete humanized or dehumanized."